Privacy Policy

This User Agreement ("Agreement") governs the use of our website (the "Site") and the purchase of products via Cash on Delivery (COD) only. By accessing the Site or placing an order, you ("User") acknowledge that you have read, understood, and agreed to be bound by all terms below.

1. Account Registration & Use

2.1. You must provide true, accurate, and complete information (name, delivery address, phone number) when registering or placing orders . False information may result in order cancellation.

2.2. You are responsible for safeguarding your account credentials. We are not liable for losses caused by unauthorized account use due to your negligence .

2.3. We reserve the right to suspend or terminate accounts that violate this Agreement or engage in fraudulent activities.

2.2. Products & Orders

2.1. Product information (specifications, prices, stock) is displayed on the Site. We strive for accuracy but reserve the right to correct errors (e.g., pricing, stock) before order fulfillment .

2.2. An order is confirmed once you submit it and we send an order confirmation notification. We may r

2.3. Product prices include item cost, shipping, and taxes (if applicable) — no hidden fees .

2.3. Cash on Delivery (COD) Terms

Payment Method: Only cash is accepted for COD. No debit/credit cards or mobile payments are supported at delivery .
Inspection Right: You may inspect the product (quantity, appearance, model consistency with order) before paying. Payment indicates acceptance of the product .
Rejection: You may refuse payment and return the product if it is damaged, defective, or inconsistent with the order. No penalty applies for valid rejection .
COD Availability: COD is offered in most urban/suburban areas — check eligibility at checkout .
Delivery Risk: We bear risks of product damage or loss during shipping. Contact us immediately if you receive damaged goods .

4. Privacy Protection

4.1. We only collect personal information necessary for order processing and delivery (name, address, phone number) .

4.2. Your personal data will not be sold, rented, or disclosed to third parties except for logistics partners to complete delivery .

4.3. We use encrypted systems to protect your information. You may request access to or deletion of your data by contacting our support .

4.4. We only use essential cookies for order tracking — no marketing cookies .

5. After-Sales & Refunds

Refund Eligibility: Refunds are approved for defective, damaged, or wrong products reported within 7 days of delivery .
Refund Process: Contact support with your order ID and photos of the issue. We will verify and arrange a refund .
Refund Method: Refunds for COD orders are issued via cash or bank transfer (per your choice) within 3–5 business days after verification .
No Restocking Fees: We do not charge fees for eligible returns/refunds .
Warranty: Most products come with a 2-year warranty covering manufacturing defects .

6. User Conduct

6.1. You shall not use the Site for fraudulent activities (e.g., fake orders, false damage claims) .

6.2. You shall not copy, modify, or distribute the Site’s content (product images, descriptions) without our written permission .

7. Disclaimers

7.1. We strive for Site availability but are not liable for service interruptions due to force majeure, government actions, or third-party issues .

7.2. We guarantee products meet stated standards, but do not cover damages from improper use or normal wear .

7.3. We are not liable for indirect losses (e.g., lost time, inconvenience) arising from product or service issues .

8. Agreement Updates & Disputes

8.1. We may update this Agreement by posting the revised version on the Site. Your continued use after updates constitutes acceptance .

8.2. This Agreement is governed by the laws of [your jurisdiction]. Disputes shall first be resolved by negotiation; failing that, submit to the courts with jurisdiction over our location .

For questions, contact our customer support via [contact information].

Last updated: [October 27, 2025]