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Products Questions

Most models work on hardwood, carpet, and tile—check product specs for details.

Yes, most have a 2-year warranty covering parts and repair.

Yes, pet-focused models (e.g., Pet Hair Vacuum Plus) have anti-tangle brushes.

Yes, we sell filters, dustbins, and brush heads separately.

120–150 minutes, depending on the model.

Payment Questions

We only support Cash on Delivery (COD) for all orders.

No, COD is free—no additional charges apply.

No, pay in cash directly to the delivery driver when you receive your order.

COD is available in most urban and suburban areas—check at checkout.

No, only cash is accepted for COD.

Privacy Questions

Only name, address, and phone number for delivery.

No, we never share your personal data with external companies.

We use encrypted systems to store and secure your information.

Yes, contact support to view or request deletion of your data.

Only essential cookies for order tracking—no marketing cookies.

Refund Questions

Refunds are allowed if products are defective, damaged, or wrong (within 7 days of delivery).

Contact support with your order ID and photos of the issue.

3–5 business days after we confirm the issue.

Yes, refunds are issued as cash or bank transfer (per your choice).

No, we don’t charge restocking fees for eligible refunds.